Privacy Policy

Last updated: October 7, 2025

The Mega Paragon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM system for tracking agent performance and managing recruitment processes.

Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

• Name, email address, and contact information
• Agent performance metrics and analytics data
• Role and permission information
• Time tracking and attendance data
• Recruitment and candidate application information
• Schedule and calendar management data

Google User Data

Our application integrates with Google services and may access the following Google user data:

• Google Calendar Data: We access your Google Calendar to create and manage schedules for agent meetings, training sessions, and recruitment interviews
• Google Account Information: Basic profile information (name, email address) for authentication and user identification
• Google Drive Integration: Access to specific files and documents for agent performance reports and recruitment materials when explicitly authorized

How We Use Your Information

We use the collected information for the following purposes:

• Track and analyze agent performance metrics
• Process and manage agent records and profiles
• Facilitate recruitment and candidate management
• Manage time tracking and attendance for agents
• Create and manage schedules using Google Calendar
• Generate performance reports and analytics
• Authenticate users and manage access permissions
• Send important notifications and updates
• Improve our CRM services and user experience

Google User Data Usage

Our use of Google user data is limited to the following specific purposes:

• Calendar Integration: We use Google Calendar data solely to create and manage schedules for agent meetings, training sessions, and recruitment interviews. We do not modify, delete, or create events without explicit user consent.
• Authentication: We use Google account information for secure user authentication and to maintain user sessions.
• File Management: When authorized, we access Google Drive files to support agent performance reports and recruitment document management within our CRM system.

We do not:

• Use Google user data for advertising purposes
• Share Google user data with third parties for commercial purposes
• Use Google user data to build user profiles for advertising
• Transfer Google user data to third parties without explicit consent

Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information:

• Data encryption in transit and at rest
• Secure authentication and authorization
• Regular security audits and updates
• Access controls and user permissions
• Secure data centers and infrastructure

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent: We may share your information when you explicitly authorize us to do so
• Service providers: We may share information with trusted third-party service providers who assist us in operating our platform
• Legal requirements: We may disclose information if required by law or to protect our rights and safety
• Business transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Revoke consent: Revoke consent for Google data access at any time

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you revoke access to Google data or delete your account, we will remove the associated data within 30 days.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Google API Services User Data Policy

This application's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.